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Branding Through Employees


Why stop with the marketing department?

In the past, I've touched upon spreading awareness of your brand offline by providing your employees with branded clothing, even if it is not a uniform.

This is just one of the ways you can get your employees to help you spread your brand, even if that is not directly in their job description.

Ed Roach at Small Business Branding has an interesting look at ways to make "brand champions". He talks about doing this with suppliers, shareholders and customers too, but first he cites some ways to utilize your own employees for this purpose.

I won't go into all of them. You can read his article, but the overall tone of the list suggests that you make them care about the brand. If they have a vested interest in it aside from just collecting a paycheck, they are more likely to promote it even if not consciously.

For instance, Roach says to be sure that they are aware of the company's "proud history". If they truly grasp what has gone into making the business what it is today, they will be more likely to appreciate it for what it is, and have a more positive attitude about their job in general, which means they will have a more positive attitude about the brand itself.

I would also suggest that you make them aware of all of the positive things your business has done or has participated in. If you have sponsored charity events for example, employees should be aware.

Employees are like customers in this respect. The more positive they perceive your brand to be, the more they will support it.

There is something to be said about the aforementioned collecting of a paycheck as well. An employee will be more eager for a brand to excel if they know it will mean more money for them.

"Help employees understand that a properly managed brand will benefit their incomes into the future," says Roach.

You may think that employees would already think this way, but not all do. The concept spoken aloud can prove to be a great motivator.

When it comes to branding, don't just leave it up to your marketing department. The whole company is capable of contributing.

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About the author:
Chris is a content coordinator and staff writer for SmallBusinessNewz and the iEntry Network. Subscribe to SmallBusinessNewz RSS Feeds.

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